Shipping Policy

At the P.M BASEMENT online shop, we are fully committed to ensuring that your orders are packed with care and dispatched as quickly as possible. Please review the details of our international shipping services below.

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■ Shipping Rates & Duties

・Free Worldwide Shipping

*Please note: Custom duties, taxes, and import fees are not included and remain the sole responsibility of the recipient upon delivery. (For shipments to the United States, orders valued under $800 USD are generally exempt from customs duties).

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■ Shipping Carrier

・Carrier: All international orders are securely dispatched via EMS (Express Mail Service).

・We strive to fulfill and dispatch your orders at the earliest possible opportunity.
(*Please note that processing may occasionally take until the following business day due to temporary staff absences or business travels. We appreciate your kind understanding.)

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■ Order Processing Time & Delivery

・Standard orders are typically processed and dispatched within 3 to 5 business days following order completion.

・Please note that delivery windows may experience unforeseen delays due to severe weather, natural disasters, local traffic constraints, or major international events.

・As your parcel will be dispatched via international shipping from Japan, transit times will vary depending on your destination country.

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■ Important Terms & Conditions

・We proudly offer worldwide shipping. Delivery is fully available to any destination country listed in the dropdown menu on our checkout page.

・When ordering multiple items, your order may occasionally arrive in separate shipments depending on real-time inventory allocation across our warehouses.